Hotel Loyalty and Member Perks That Reward Direct Booking
Repeat guests who keep booking through OTAs cost you commission on every stay. Propeter Loyalty gives them a reason to come to you instead: member-only rates when they sign in on your website, perks they value, and tiers that recognise how often they stay. It runs inside the same system that prices your rooms and takes your direct bookings.
For signed-in guests
Member-only rates
Configurable
Tiers, points & perks
Included in USD 5 / room / month
Price
Member-Only Rates for Guests Who Sign In
A member rate gives a repeat guest a concrete reason to book on your website. Propeter shows member-only rates to guests who sign in or join at checkout, separate from your public rates, and applies them through the same rate engine as the rest of your pricing. Many OTA agreements restrict publicly cheaper direct rates; terms vary by country and contract, so check your own agreements before offering lower member rates.
- Member discount and eligibility are configurable by rate plan and tier
- Guests can join during checkout, which also captures a direct contact for future offers
- Member rates are combined with other offers under the same stacking rules and discount cap
Perks That Matter to Travellers: Upgrades, Breakfast and Late Checkout
Hotel loyalty works best when the reward is something a guest notices on this stay, not only a points balance. Configure tiers, points and perks that suit your hotels — complimentary breakfast, room upgrades or late checkout subject to availability — and let members earn and redeem across every property in your group.
- Configurable tiers based on stays, nights or spend
- Points earn and redeem, including points-plus-cash
- Members earn and redeem across all properties in your group
How Propeter Loyalty Works
Loyalty is connected to booking, guest profiles and messaging, so your team sets the rules once and Propeter applies them.
- 1. Set up tiers, earning rules, perks and member rates for your hotels
- 2. Guests join during direct booking or through the member portal
- 3. Points and tier status update automatically from qualifying stays
- 4. Member rates apply when signed-in members book direct
- 5. Birthday and tier rules, plus targeted email and SMS campaigns, keep members engaged
A Direct-Booking Loyalty Programme for Independent Hotels and Groups
The building blocks of a programme your team can run without a separate loyalty platform.
Configurable Tiers
Create your own tiers (for example Member, Silver, Gold) with the rules and rewards that fit your hotels.
Join at Checkout
Guests can join your programme while making a direct booking.
Points and Perks
Earn and redeem points for room nights, dining credits or upgrades, including points-plus-cash.
Points Ledger
Points transactions are recorded and reconciled automatically.
Earn and Redeem Across Properties
Members earn and redeem across all properties in your group.
Member Campaigns and Engagement
Birthday and tier rules, targeted email and SMS campaigns, and optional engagement features such as badges and referral rewards.
Frequently Asked Questions
Give repeat guests a reason to book direct.
See member rates, tiers and perks working with your direct booking engine in a demo. USD 5 per room per month, all modules included.