Complete Platform Overview
Every Feature Your Hotel Needs to Maximize Revenue, Loyalty & Efficiency
Propeter is not a single-purpose pricing tool. It is a comprehensive AI Hotel Operating System — 8 integrated product modules, 15+ microservices, and 60+ database tables working together to run every revenue-critical function of your hotel.
All Features
Precision-Engineered Across 8 Product Modules
Every feature listed below is production-built and available in Propeter today — not a roadmap item.
AI Revenue Management
Revenue Service V2- 6-agent AutoGen AI orchestration pipeline
- XGBoost + LSTM demand forecasting
- Log-log price elasticity analysis per room type
- Constrained RevPAR curve optimization
- Risk-based overbooking engine
- Willingness-to-pay (WTP) modeling
- Strategy approval workflow — never auto-publishes
- Strategy backtesting against historical data
- Room-type level forecasting granularity
- Segment management & yield mapping
- Real-time ADR / RevPAR / occupancy dashboard
- Multi-property portfolio management
Intelligent Rate Engine
Rate Engine Service- 13-stage sequential pricing pipeline
- Base rate & derived rate hierarchy
- Rate plan engine (BAR, NR, advance purchase, LOS)
- Promotion engine with eligibility checks
- Loyalty discount engine (tier-aware)
- Voucher engine with real-time validation
- Referral discount engine
- Flash deal engine with priority weighting
- Promotion stacking conflict matrix resolver
- Rate guardrails — min floor / max discount cap
- AI-powered upsell engine at checkout
- Tax & fee engine (multi-jurisdiction)
- Full trace mode for rate debugging
- Audit logging per stage per calculation
Direct Booking Engine
Booking Engine + IBE- Internet Booking Engine (IBE) REST API
- Multi-room shopping cart
- Real-time Rate Engine integration
- Loyalty-exclusive rates at search
- Promo code & voucher redemption
- Flash deal display with countdown timers
- Direct booking perks engine
- AI upsell at checkout
- 3D Secure / SCA payment compliance
- Saved payment methods for returning guests
- Corporate rate access & direct billing
- Multi-currency & multi-language display
- Mobile-optimized responsive checkout
- Rate parity protection via guardrails
- Group booking support
Guest Loyalty & Gamification
Guest Service- Fully customizable loyalty tiers (Silver to Black)
- Points earn/redeem mechanics
- Points-plus-cash redemption
- Member-exclusive rate plans
- Direct booking perks per tier
- Spin wheel gamification campaigns
- Digital scratch card campaigns
- Badge & achievement system
- Refer-a-friend program with auto-rewards
- Gamified campaign challenges (limited-time)
- Loyalty CRM with guest segmentation
- Campaign response tracking
- Gamification engagement analytics
- Multi-property loyalty (cross-hotel earning)
Competitive Intelligence
Lighthouse Service- Lighthouse (OTA Insight) native integration
- Proprietary web scraping engine
- Compset management (up to 20 competitors)
- Real-time rate position dashboard
- OTA + direct channel rate visibility
- Rate parity monitoring & instant alerts
- Historical rate trend analysis
- Market demand signals & booking pace
- Event & compression night detection
- Package & promotion competitor monitoring
- Availability signal detection (occupancy inference)
- Anomaly alerting on significant rate moves
- Automated daily/weekly competitor reports
- Direct feed into AI pricing pipeline
Mobile Guest App
iOS + Android (Native)- Native iOS & Android app (React Native)
- White-label branding per tenant
- Property search — list & map view
- Multi-room booking cart & checkout
- Apple Pay / Google Pay support
- Loyalty program dashboard
- Spin wheel & scratch card gamification
- Push notifications & in-app inbox
- Booking management & folio access
- Promo / referral code redemption
- Offline capabilities with retry queues
- Multi-language (RTL support incl. Arabic)
- WCAG accessibility compliance
- EAS Build + Fastlane CI/CD pipeline
Xero Accounting Integration
Financial Service + Cllixpay- Automatic folio-to-invoice sync
- Configurable GL account mapping per charge type
- Multi-entity support (multiple Xero orgs)
- GST / VAT breakdown at line-item level
- Cancellation fees, refunds as credit notes
- Payment method tracking for bank reconciliation
- Charge request reconciliation engine
- Exception-based reconciliation flagging
- Cllixpay secure payment link portal
- Guest-facing itemized invoice with GST
- Windcave gateway integration
- 3D Secure / SCA compliance
- Multi-currency with exchange rate recording
- Complete audit log of every sync event
Marketing CRM & Social Analytics
Guest CRM + mkng360- Rich guest profiles with full stay & spend history
- Booking source attribution per guest
- Lifetime value (LTV) calculation
- Dynamic segmentation (50+ filter attributes)
- Campaign response tracking & enrichment
- mkng360 email campaign integration
- Pre-arrival & post-stay automation sequences
- Social media analytics (multi-platform)
- Paid campaign attribution (Meta, TikTok, Google)
- Cross-channel CPA and ROAS reporting
- SMS marketing with direct booking links
- Competitor social benchmarking
- Closed-loop CRM-to-campaign feedback loop
Platform & Infrastructure
Enterprise Architecture- Multi-tenant with full data isolation per tenant
- White-label capability across all modules
- Role-based access control (RBAC)
- Super Admin / Tenant Admin / Property Manager hierarchy
- Per-tenant feature flags & A/B testing
- Event-driven architecture (RabbitMQ)
- Event Outbox + Dead Letter Queue
- Circuit breakers & exponential backoff retry
- Redis distributed caching & leader election
- pgvector for AI similarity search
- Full audit logging across all modules
- OTP login & OAuth 2.0 SSO
- PM2 process management with auto-restart
- PDF & Excel export across all reports
Platform Evolution
From Pricing Engine to Full Hotel Operating System
Propeter has evolved significantly beyond its original positioning as a “pricing engine.” Here’s the full scope of what’s available today.
| Capability | Typical RMS / Pricing Tool | Propeter Platform Today |
|---|---|---|
| Revenue Management | Rules-based or basic ML | ✓ 6-agent AI pipeline, XGBoost + LSTM |
| Rate Engine | Simple pricing rules | ✓ 13-stage pipeline with stacking resolver |
| Direct Booking Engine | Not included | ✓ Full IBE with loyalty, upsells, multi-room cart |
| Guest Loyalty Program | Not included | ✓ Full tier/points/gamification platform |
| Mobile Guest App | Not included | ✓ White-label iOS + Android native app |
| Accounting Integration | Not included | ✓ Xero native sync with GL mapping |
| Marketing CRM | Not included | ✓ Guest CRM + mkng360 attribution |
| Competitive Intelligence | Add-on cost | ✓ Lighthouse + proprietary web scraping |
| Multi-Tenant / White-Label | Enterprise only | ✓ Native, all plans |
| OTA Channel Distribution | Separate tool | ✓ Built-in distribution service |
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