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Cloudbeds integration: Active

Cloudbeds PMS Integration for Hotel Revenue Management

Connect Cloudbeds property and booking data with Propeter Revenue Engine. Propeter uses the integration to support pricing workflows and publish daily room rates and minimum-stay updates to Cloudbeds.

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Active

Integration status

Two-way

Data flow

Supported

Group accounts

Illustrative example — not a customer result
Cloudbeds + Propeter
Two-way sync
Cloudbeds PMS

Properties, room types, rate plans, inventory, reservations, occupancy and guest profiles

PPropeter Revenue Engine

Rate recommendations informed by pacing, booking history, competitor rates and demand elasticity

Cloudbeds to Propeter: hotel and booking dataPropeter to Cloudbeds: daily rates and minLOS via putRate
Cloudbeds + Propeter
Connected systems
Cloudbeds remains the property management system; Propeter adds its revenue management and pricing workflow.
Hotel and booking data
Cloudbeds to Propeter
Property and room configuration, rate plans, availability, reservations, occupancy metrics and guest profiles.
Rates and minLOS
Propeter to Cloudbeds
Optimized daily room rates and minimum-length-of-stay restrictions are sent to Cloudbeds rate plans via putRate.
Group Accounts
Hotel groups
Organization-wide credentials can discover and map child properties for multi-property groups.
Cloudbeds integration overview

Connect Cloudbeds Property Data to Propeter Pricing Workflows

Cloudbeds remains your system of record. Propeter uses booking pace, history, competitor rates and demand elasticity to price up to 365 days ahead; Automated Rate Push publishes daily rates and minLOS to mapped plans.

Explore Propeter revenue management
Cloudbeds data connectionTwo-way
  • 01Use connected availability, reservation and occupancy data in revenue management workflows
  • 02Review recommended rates in the Propeter Revenue Engine rate calendar
  • 03Enable automated rate publishing when your team is ready
How the integration works

From Cloudbeds Data to Rate Updates

After authorization and verification, Propeter imports properties, rooms, categories and rate plans. It calculates rates from booking and availability for review; Automated Rate Push publishes daily rates and minLOS to Cloudbeds.

Read the setup guide
  1. 01
    Connect Cloudbeds credentials or authorize the Propeter application
  2. 02
    Verify the initial import in Catalog > Properties
  3. 03
    Review rates in Revenue Engine > Rate Calendar before enabling Automated Rate Push
Benefits for hotel teams

Make Pricing Decisions With Connected Hotel Data

Connected availability, reservations and occupancy can reduce manual rate entry and improve inventory visibility. Propeter adds booking pace, history, competitor rates, demand elasticity and configured floor/ceiling guardrails to inform pricing.

Explore Propeter rate management
  • Less manual work when applying daily rate and minimum-stay updates
  • Better visibility of property inventory and rate-plan context for pricing
  • More informed pricing decisions using the data and demand signals described in the integration guide
Integration capabilities

What the Cloudbeds PMS Integration Supports

The attached Propeter setup guide identifies the following capabilities and limitations.

Two-way synchronization

Imports property and booking data from Cloudbeds and sends configured daily rates and minimum-stay updates back.

Operational and booking data

Ingests hotel metadata, room types, rate plans, inventory calendar, rates, occupancy metrics, guest profiles and reservations.

365-day forward pricing

Calculates daily rates up to 365 days ahead using booking pace, historical velocity, competitor rates and demand elasticity.

Rate guardrails

Configure floor and ceiling price boundaries so recommendations remain within the rate corridors set for your brand.

Group Account support

Connect multi-property groups with organization-wide credentials to discover and map child properties.

Operational boundaries

Folio posting, housekeeping status, staff assignments and contracted group-block changes are not managed in Propeter.

Official setup and support article

Cloudbeds Support Article

Official setup guide

Propeter + Cloudbeds Integration Guide

Welcome to the official integration and setup guide for connecting Cloudbeds PMS with Propeter Revenue Engine.

Propeter is an autonomous AI-driven Revenue Management System (RMS) and dynamic pricing platform. By connecting your Cloudbeds account to Propeter, you can automatically ingest real-time booking pace, analyze market demand, forecast optimal nightly rates 365 days in advance, and publish live rate updates directly back to your Cloudbeds rate calendar.

1. How to Sign Up for Propeter

If you are new to Propeter and do not yet have an active account:

  1. Visit propeter.com and click Get Started or Request Demo.
  2. Complete the onboarding request form with your contact details, company/hotel name, and business email.
  3. Our team will provision your organization account and provide your administrator login credentials for the Propeter Admin Portal (https://app.propeter.com).

2. Specific Functionality of the Integration

Propeter connects directly to Cloudbeds via official REST APIs to synchronize data in both directions:

Data Ingested from Cloudbeds (Ingress)
  • Properties & Room Types: Imports hotel details, room categories, total room capacities, and base rates.
  • Rate Plans & Rates: Retrieves active rate plans, public base rates, and daily rate grids.
  • Live Inventory & Availability: Synchronizes day-by-day room availability and occupied room counts.
  • Reservations & Pickup: Continuously pulls new, modified, and cancelled reservations with stay dates, room types, and booking totals to calculate pace and pickup velocity.
  • Occupancy & Performance Data: Ingests historical and forward-looking occupancy metrics to calculate RevPAR, ADR, and demand elasticity.
Data Pushed to Cloudbeds (Egress)
  • Automated Rate Updates: Calculates optimized daily selling rates and pushes them directly into your Cloudbeds rate plans via the Cloudbeds putRate endpoint.
  • Minimum Length of Stay (minLOS): Dispatches automated minimum stay restrictions alongside daily rates to optimize peak demand dates.
Multi-Property & Group Account Support
  • Cloudbeds Group Accounts are fully supported: Multi-property hospitality groups can connect via their group-level organization credentials. Propeter automatically discovers and maps all properties in the group, allowing centralized revenue management across your entire portfolio.

3. How to Connect Your App with Cloudbeds for the First Time

Connecting your Cloudbeds PMS account to Propeter is quick and requires no technical setup.

Step 1: Obtain Your Cloudbeds Credentials
  1. Log in to your Cloudbeds PMS account.
  2. Go to Settings (gear icon) > Integrations > API & Integrations (or the Cloudbeds App Marketplace).
  3. Locate Propeter in the Marketplace and click Connect App / Authorize, or copy your API Key / Access Token and Property ID.
Step 2: Configure the Adapter in Propeter
  1. Log in to the Propeter Admin Portal (https://app.propeter.com).
  2. In the navigation sidebar, go to Settings > Integrations / PMS Adapters.
  3. Click Add Adapter and select Cloudbeds as the provider.
  4. Fill in the connection settings:
    • Provider: Cloudbeds
    • Property ID / Account ID: Your Cloudbeds Property ID (or Organization Account ID for group accounts).
    • API Key / Access Token: Your generated Cloudbeds credentials.
    • Base URL: https://api.cloudbeds.com (default).
  5. Click Save & Test Connection.
Step 3: Verify Catalog & Activate Rate Sync
  1. Navigate to Catalog > Properties to confirm your rooms, rate plans, and live availability have synced.
  2. Go to Revenue Engine > Rate Calendar to review Propeter's daily recommended rate recommendations.
  3. Toggle Automated Rate Push to Active when you are ready to publish rates directly to your Cloudbeds calendar automatically.

4. What Are the Limitations of the Integration?

To keep integration scopes minimal, secure, and focused strictly on revenue optimization:

  • Folio & Financial Posting: Propeter does not process guest folio charges, add line items to bills, or handle payment gateway transactions in Cloudbeds.
  • Housekeeping & Operational Statuses: Propeter does not modify room cleaning statuses, maintenance blocks, or staff assignments.
  • Manual Rate Overrides: If you prefer to manually control rates for high-profile dates (e.g., special events), you can set rate floors/ceilings or lock specific dates in Propeter so automated pricing does not overwrite your manual entries.

5. How to Disconnect the Apps

You can disconnect the integration at any time from either Cloudbeds or the Propeter portal.

Disconnecting from the Cloudbeds Side
  1. Log in to your Cloudbeds PMS account.
  2. Click on the Account menu (top right) and select Apps & Marketplace.
  3. Select the Connected Apps tab.
  4. Locate Propeter and click Disconnect (or Manage > Revoke Access).
  5. Confirm the disconnection when prompted.
  6. Once disconnected, Cloudbeds immediately revokes all API tokens and terminates communication. Propeter will no longer receive updates or push rates.
Disconnecting from the Propeter Side
  1. Log in to the Propeter Admin Portal.
  2. Navigate to Settings > Integrations / PMS Adapters.
  3. Find your Cloudbeds Adapter and click Deactivate / Delete.
  4. Once deleted, Propeter stops all background polling, data ingestion, and rate publishing immediately. Any rates already published to Cloudbeds will remain in place.

6. Frequently Asked Questions (FAQ)

Q: How frequently does data sync between Cloudbeds and Propeter?

A: Availability, reservations, and inventory sync continuously. Rate recommendations are recalculated and dispatched to Cloudbeds in near-real time as market conditions, pickup velocity, and competitor prices change.

Q: Does Propeter support multi-currency properties?

A: Yes. Propeter automatically detects and respects the native currency configured on your Cloudbeds property profile.

Q: Will disconnecting Propeter erase my historical rates in Cloudbeds?

A: No. Disconnecting only stops ongoing synchronization. All rates previously published to your Cloudbeds calendar remain active and unchanged.

7. Customer Support & Contact

If you have questions, need assistance with onboarding, or require integration support:

  • Email: integration@propeter.com
  • Website: propeter.com
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (with 24/7 automated monitoring for rate sync)
  • Response Time: Within 2 hours for urgent sync issues; within 1 business day for general setup requests.
Revenue management & pricing for hotels

Ready to connect Cloudbeds with Propeter?

Talk with our team about your property or group setup, the data to be exchanged and the pricing workflow you want to configure.

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Works with your existing PMS
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